Consistent grades that hold up at scale. No more 'it depends on who graded it.'

reCore uses a five-tier grading system that maps directly to industry-standard pricing brackets. Each tier has a clear definition, so buyers know what to expect and your sales team can price confidently.

Instead of asking a technician to assign a single overall grade, reCore breaks the assessment into seven independent components. Each one is scored individually using a standardized defect catalog. The final device grade is determined by the lowest-scoring component, which eliminates the problem of a technician averaging out a cracked screen with a pristine keyboard to arrive at a misleading grade.

Each defect in the catalog carries a severity level -- minor, major, or critical. When a technician checks off defects for a component, reCore automatically suggests the appropriate grade based on what was found. The technician always has the final say, but the suggestion ensures consistency even across a team with mixed experience levels.

For each component, the technician selects from a pre-defined catalog of defect types specific to that part. A screen might have "dead pixels," "deep scratches," or "coating peeling." A bottom panel might have "missing rubber feet" or "battery bulge." There are 44 defects total, each classified as minor, major, or critical.

This produces structured, searchable data that is consistent across technicians and useful for downstream analysis -- like identifying which device models consistently arrive with hinge issues or screen delamination.

Before assessing components, the technician sets the overall device condition: Brand New (factory sealed, never used), Open Box (opened but unused or minimal use), or Used (previously owned). This contextualizes the grade for buyers and helps differentiate pricing between devices that received the same letter grade but were in different original conditions.

The final grade is calculated automatically from the worst component score, but administrators can override it when business logic requires it. Every override is logged with the original calculated value, the overriding user, and a required reason. This keeps the process auditable while allowing human judgment where needed.

Grade records are insert-only -- previous grades are never deleted or modified. The device always points to the latest grade, but the full history is preserved and accessible from the device detail page.

Photo attachments for defect findings and component grades are on the roadmap. When available, technicians will be able to attach visual evidence for buyers reviewing the device listing, for internal QA audits, and for dispute resolution if a buyer questions the assigned grade. Photos will be stored with the device record and accessible from the dashboard alongside the grade breakdown.

Once graded, devices can be tagged with printed labels containing QR codes, serial numbers, grade badge with color coding, component grade chips, defect list, and key specifications. Labels are compatible with standard thermal label printers and support batch printing for high-volume operations. The QR code links back to the device's full record in the dashboard.